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Guarantee Page

Boca Rio stands behinds the quality of its products and service. If you are not satisfied with your purchase from us, simply contact Customer Care within 10 days from the date of your purchase and subject to the following criteria we will discuss the terms of your refund.

Boca Rio products are made-to-order with the best quality materials possible using our state-of-the-art digital printing equipment.

Boca Rio takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:
  • Spelling, punctuation or grammatical errors made by the customer.
  • Inferior quality or low-resolution of uploaded images.
  • Design errors introduced by the customer in the design creation process.
  • Errors in user-selected options such as product type or size.
  • The blank product is materially flawed (holes, tears, etc.),
  • The design on the products you received is markedly different than the final online representation you approved.

Please examine your designs carefully and correct any mistakes prior to placing your order. In an effort to keep costs down and pass substantial savings along to our customers.


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